Security & Legal Conditions

Payment Security

None of our Nature's Naturals or Aromatheutics customers has had an instance of fraudulent use of their credit or debit card as a result of purchases made with us.

We encrypt all your personal information (including card details, name and address). This means that your information is protected by a unique key or code as it travels over the internet.

We will cover you for any liability up to £25 pounds that is not covered by your credit or debit card company as a result of any fraudulent use of your card on www.naturesnaturals.co.uk or www.aromatheutics.co.uk.

To further ensure your security we subject credit and charge card holders to validation checks and authorisation by the card issuer.

Nature's Naturals and Aromatheutics are totally committed to providing our customers with the best possible levels of privacy and security.

Shopping online is easy and convenient, and when you follow the Safe Internet Shopping checklist, provided by the Department of Trade and Industry, you can enjoy shopping with confidence:

PAYMENT
In the EU, the card company must refund you if your credit or debit card is used fraudulently

WEB SITES
Use ones you know or which are recommended. Get the supplier's phone number and postal address

RECORDS
Keep a copy of what you've ordered, plus the supplier's confirmation message

QUALITY
Your high street consumer rights apply online. See www.consumer.gov.uk

COOLING OFF
In many cases in the EU the law lets you change your mind and get a refund within seven working days of the delivery.

SECURITY
And don't forget to keep your Internet shopping details and passwords private - don't send them by email or save them on your computer.

ABUSIVE USE OF THE INTERNET
Please note that it is our Company Policy to reserve the right to reject any customers who open accounts with abusive or obscene user names or passwords. These details will also be forwarded for action to the Information Commissioner and the Police.